Five Commonly Stretch Wrapped Products

Stretch wrapping for product protection is one of the most cost efficient and effective ways to help ensure safe transport. Whether wrapping by hand or machine, companies use stretch wrap all around the world.

The products being wrapped can vary substantially. Most companies using stretch wrap are unitizing multiple products into one load, but some use stretch film for exterior product protection.

In this post, we are going to detail some the most commonly stretch wrapped products across the globe. The different products detailed use a variety of different film widths, thicknesses, and types.

  1. Boxes

Stretch Wrapped Boxes

The majority of retail products bought and sold throughout the world are bulk packed in corrugated boxes. Once multiple bulk packed boxes are filled, they are palletized for shipment.

The type of stretch film can vary depending on two major factors. The overall weight of the pallet load and how the stretch wrap is applied.

The latter can easily be determined by either hand or machine film depending on the application. Determining the right film for the overall weight of the pallet can be tricky. Other factors such as the pallet height and load type come into play.

Most companies wrapping pallets of boxes have gone to alternative high performance resin formulas or pre-stretched stretch film. The alternative resin stretch film enables users to use a thinner film while still ensuring a secure load. These alternative mixtures are available in multiple thicknesses and different names. Finding the proper high performance film to properly secure palletized boxes is highly recommended. It can save companies thousands of dollars annually.

Pre-stretch film is a standard gauged film stretched up to 90% of the total stretch rate and put onto a roll. The pre-stretch film requires very little stretch during application. It is an excellent option for light uniform box loads.

  1. Barrels

Stretch Wrapped Barrels

Barrels are made from a variety of materials and come in different sizes and shapes. Common pallet loads include four 55 gallon barrels that can be filled with a assortment of different goods including grains, liquids, chemicals, and many other products.

Most pallet loads containing barrels are heavy. Because of the weight of many palletized barrels, they are often wrapped with thicker premium film.

The most commonly known stretch film thickness is an 80 gauge thickness. Most all palletized barrels use at least a 115 gauge stretch film thickness and some use up to a 150 ga. thickness determined by the overall weight of the pallet.

  1. Furniture

Stretch Wrapped Furniture

New furniture is often stretch wrapped for transport from the manufacturer to the retailer. Many pieces of furniture do not fit on a pallet and are shipped individually. The stretch wrap used to wrap a new piece of furniture is often used for exterior protection during transport.

The film used for transportation is often removed from the piece once it reaches the retail showroom. The film used is for exterior protection only and does not require load tension. The most affordable option for this use is a pre-stretched film. The pre-stretched film offers exterior protection at an affordable cost.

  1. Wood

Stretch Wrapped Firewood

Wood of all different cuts and varieties is stretch wrapped for transportation around the world. Lumber is often banded and does not often use stretch film, but most firewood and other raw wood products are stretch wrapped.

Firewood is one of the most common stretch wrapped wood products. Many companies selling firewood choose to use a vented stretch film for curing. Once the wood is cut, it needs to cure for several months before being ready for burning. The vented stretch film allows moisture to escape the palletized wood to prepare it for burning.

After the wood is cured it is often chopped into smaller pieces for burning. The wooden bundles are commonly wrapped with a stretch film ranging from 2 inches wide up to 10 inches wide. The most common thickness for wrapping wood bundles is a 90 gauge thickness.

  1. Bottles and Cans

Pallet of Bottled Water

Case packed bottles and cans are palletized and shipped all over the world. Most all liquids are either packed in bottles or cans. Because they are consumable products they are constantly shipped in high volume to retailers.

Pallet loads of bottles and cans can be extremely heavy depending on the pallet height. Most pallets of bottles and cans range from 1800 lbs. – 2800 lbs. Though the pallet loads are often heavy, they are uniform and lack sharp edges and corners.

Many companies choose a thicker high performance resin stretch film for wrapping pallets of bottles and cans. The thicker high performance film is often more cost effective than a premium stretch film while not compromising load security.

Conclusion

These popular five products detailed show only a handful of applications and varieties of stretch wrap on the market. Companies wrapping several loads of products annually should strongly consider the different films available on the market.

Finding the right stretch film to secure or protect the product being wrapped at an affordable price will save on film costs and damaged loads. Call our sales staff at 1-800-441-5090 with questions about stretch wrap applications and we will do our best to offer the right stretch film at the right price.

 

New in 2017 at U.S. Packaging and Wrapping LLC.

We have several exciting developments we are looking forward to in 2017. First and foremost we are happy to be in our new facility with plenty of land for additional buildings and production area. The new facility allows us to offer several new services to all of our valued customers. Below are some new services and opportunities that will be made available in 2017.

U.S. Packaging & Wrapping LLC New

More Products In Stock

Our Arkansas facility is our most centrally located shipping warehouse. The new, larger facility will offer the ability to carry more products in stock to ensure faster shipping times to companies within the central region.

New Website

Since last year, our web developers have been working on a new website design. The new design will offer a fresh new look to our website while staying focused on keeping the site easy to navigate and find products.

new-website

Virtual Showroom

We are going to offer a new virtual showroom to online customers. We are currently working on our new demo room for shrink machines, vacuum sealers, and bag sealers. The virtual showroom will offer a variety of features including the ability to fully rotate machines and easily click on videos and flyers of each machine offered.

Faster In-House Testing

We have always offered in-house testing on the machines we offer. It is a great way for customers to ensure a specific machine is going to accomplish what they desire. Our limited space in our older showroom often hampered the turn-around time for sample testing. If a machine was not in the showroom, we would have to pull a machine off the racks and unpackage and hook the machine up.

The new, larger showroom is going to have our machines easily available to our warehouse crew. The larger showroom will have all of our popular machines available for same or next day testing of samples.

shrink-wrap-machine-testing

Contract Packaging

We will begin running a new line of fully automated shrink wrapping machines within a few months. We will offer the ability to shrink wrap tens of thousands of products daily. Minimums will be based on total film usage and detailed later this year. This is a great way to serve potential customers that can not justify a shrink wrap machine purchase or the labor costs required for packaging products.

New Product Lines

U.S. Packaging & Wrapping will also be offering new product lines to better serve customers. We will be increase our strapping machine offerings and packaging tape offerings. We always welcome new product suggestions from new and existing customers.

We are looking forward to an exciting and prosperous year in 2017. Feel free to shop online or call us at 1-800-441-5090 if there is any way we can assist your packaging purchase.

101 Products Ideal For Shrink Wrap Packaging

Shrink wrap packaging is a generic term often used to describe packaged products. Most people do not realize it comes in a variety of different forms and is used to package millions of different products around the world. Many new and existing business owners are often lost when beginning to determine the right type of packaging for a new or existing product. This guide is intended to assist with the discovery process and offer possible solutions for new product packaging.

The products below are broken down into the different forms of shrink wrap packaging to better understand the specific product often used with each product.

Shrink (Neck) Banding

Shrink Banding – Commonly made of PVC, shrink banding is used with bottles as a safety seal to ensure customers that products have not been tampered with.

Liquid medicines

Contact Solution

Bottled Drinks

Liquid Soaps

Shampoos

Pet Treatments

Salad dressing

Hot Sauce

Lemon Juice

Alcohol

Cosmetics

Printed Shrink Sleeve

Shrink Sleeves – Shrink sleeves are pre-cut printed shrink tubes that slide over bottles and jars. Shrink sleeves are a great form of marketing and are often printed on. Printed shrink sleeves require fully custom orders with minimum order requirements to begin production. Clear PVC shrink sleeves are often cut to size from continuous rolls of tubing and more readily available than custom shrink sleeves.

Mayonnaise

Sports Drinks

Dairy Products

Medicine bottles

Energy shots

Double Packed Products

Posters

Hair Spray

Seasonings

Canned drinks

Cleaning Supplies

Candy Jars

Shrink Bags

Shrink Bags – Shrink bags have three closed sides. Users insert products into pre-made bags and seal the open of the bag with a sealer. Shrink bags are most commonly made from PVC or polyolefin shrink film.

CDs

DVDs

Custom Soap

Toys

Business Cards

Printed Stationary

Dog Treats

Jewelry

Books

Gift Baskets

Electronics

Cookies

Paper

Snack Cakes

Pretzels

Petri Dishes

Marketing Materials

Mail-outs

Lotions

Hair Balms

Surf Wax

Shrink Bundling Film

Shrink Bundling Film – Most shrink bundling film comes in a 2 mil thickness and thicker. Shrink Bundling film is often made from a single wound polyethylene shrink film. Single wound means the film comes off the roll flat.

Bottled Water

Canned Goods

Heavy Retail Boxes

Double Packs of Charcoal

Bundled Firewood

Surf Boards

Hardwood Flooring

Power tools

Tile

Cases of Soda

Bundled Metal Products

Tool Boxes

Shelving

Bundled Lumber

Shrink Tubing

Shrink Tubing – Shrink tubing has two closed sides and comes on a continuous roll. Shrink tubing is the same as a shrink sleeve except most often sold in clear and continuous PVC rolls.

Plastic Tubing

PVC Pipe

Wooden Dowel Rods

Metal Piping

Crutches

Jars

Elongated Cans

Molding and Trim

Flexible Hoses

Towels and Small Rugs

Lotions

Candles

Stacks of Cups

Pens

Giant Toy Pencils

Centerfold Shrink Film

Centerfold Shrink Film – Centerfolded shrink film is the most popular form of shrink wrapping. Film is folded in half length-ways and wound onto a roll. A 24 inch flat film is folded in half to 12 inches and wound onto a roll. The crease creates a pocket to put the product into. Most high-speed and semi-auto machines use centerfold shrink film.

Brochures

Magazines

Picture Frames

Video Games

Computer Software

Electronics

Product Replacement Parts

Assorted small products with backer board

Granola Bars

Pies

Cakes

Pizzas

Breads

Bundled Product Packs

Crafts

Craft Supplies

Linens

Stacks of Stickers

Cosmetics

Makeup

Personal Care Products

Board Games

Cutting Boards

Vanity License Plates

Bathing Accessories

Collectors Shoes

Party Supplies

Sidewalk Chalk

Shrink wrap is a professional and affordable form of packaging for large and small businesses. Feel free to use this list as a guide to help determine the best film to be used for your application. Don’t hesitate to call us if you need any further assistance.

Shop online at www.uspackagingandwrapping.com or call us at 1-800-441-5090 for assistance!

Stretch Film Usage Calculations

For companies wrapping hundreds or thousands of pallets annually, determining the amount of stretch film usage and average stretch rate is important to understanding costs. Below are two step-by-step stretch wrap calculations and a video to determine stretch film usage and stretch rates.

Determine Stretch Film Usage

We recommend figuring the amount of film usage per pallet and then multiplying the amount of stretch film used per pallet times the amount of pallets per week.

To determine the amount of film being used per pallet, it is important to know the number of revolutions it takes around a pallet to secure the load. This is true whether applying by hand or machine.

In the video below we are using a pallet that requires a total of 11 revolutions to secure the load. The pallet dimensions are 48″x48″x63″.

Step 1 – Determine the amount of film used each revolution.

48″ per side x 4 sides = 192 inches of film used per revolution

Step 2 – Convert Inches of film used per revolution to ft.

192″ ÷ 12″ = 16 ft. per revolution

Step 3 – Multiple the number of revolutions by the amount of film used each revolution

11 revolutions x 16 ft. per revolution = 176 ft. of stretch film used per pallet.

The last step is determining the amount of pallets going out per day or week and multiplying it by the amount of film used each pallet. The final number will give an accurate amount of stretch film footage needed per given time period.

Determine Stretch Film Stretch Rate

Grasping the amount of stretch rate consistently obtained by employees wrapping by hand or by machine application is essential in understanding stretch film cost. The step-by-step guide below will explain how to determine the stretch rate obtained.

Step 1 – Using an easily visible marker, make a 10 inch line on stretch film unraveled from the roll. Be sure to put the line at least 2-4 ft. away from the end of the stretch film.

Step 2 – Tie the film to a pallet and begin wrapping the pallet as normal. After a few revolutions, re-measure the line and write down the new length.

Step 3 – Use the formula below to determine the amount of stretch.

Line Size After Stretch – Line Size Before Stretch ÷ Line Size Before Stretch

Example: If the line size before stretching is 10 inches and after stretching is 22 inches the formula would be as below.

22 – 10 = 12 ÷ 10 = 1.2 or 120% stretch.

Step 4 – Use the formula below to determine the amount of ft per roll with the average stretch rate.

1 + Stretch Rate Obtained x Ft. per roll of film.

Example: Standard Machine rolls are 5000 ft. long and hand rolls are 1500 ft. see the two examples below.

1 + 1.20 = 2.20 x 5000′ = 11,000 ft.

1 + 1.20 = 2.20 x 1500′ = 3,300 ft.

Once the post-stretched roll length is determined and the film usage is known, purchasers can make accurate forecasts in film ordering and film savings. Below is the formula.

Formula to Determine Film Usage For a Specified Period

Number of pallets wrapped each week x Ft. of stretch film used each pallet

Example: 40 pallets wrapped per week x 176 ft. of film used per pallet = 7,040 ft. of stretch film used weekly

Stretch film footage used weekly ÷ Post-stretched Roll Length

Example: 7,040′ of stretch film used ÷ 3,300′ Hand Stretch Film Rolls at 120% stretch = 2.13 rolls used per week at a 120% stretch rate.

The amount of stretch obtained when applying the film is a massive factor in the overall cost of film and usage. Typically, most hand applications reach 100% – 150% maximum stretch. Stretch wrap machines with a pre-stretched head can consistently obtain 225% – 250% stretch. In the example above, the 3,300′ hand stretch film roll would have been 5,250′ long with 250% stretch.

If you have any questions about reducing stretch film costs or usage, feel free to call us at 1-800-441-5090 or shop online at www.uspackagingandwrapping.com.

 

 

What Type of Plastic is Shrink Wrap?

Heat shrink wrap is any material that shrinks when heat is applied to it. One of the most common materials mistakenly called shrink wrap is stretch film. Stretch film is the material stretched around pallet loads of products to secure loads during transport. Stretch film is made from LLDPE which stands for Linear Low-Density Polyethylene. LLDPE is often a thinner plastic that offers superior stretch and puncture resistance. There are a variety of resin mixtures and additives available to change the performance of a LLDPE plastic for stretch film.

Heat shrink wrap is a completely different product made from different plastics. As explained above, heat shrink wrap is any material that shrinks when heat is applied. The most common shrink wrap plastics are: PVC, Polyolefin, and Polyethylene. See more detailed descriptions for each below.

PVC – PVC stands for Polyvinyl Chloride and for years was the preferred shrink wrapping plastic for retail sales. A PVC shrink wrap is crinkly prior to heat being applied. The consistency resembles cellophane prior to heat being applied. PVC has a very low required shrink temperature. After heat is applied it becomes hard and rigid.

It is a favorite shrink wrap for low output productions concerned about affordability. During sealing and heating PVC emits a strong odor due to the chloride. Proper ventilation is recommended for anyone using a PVC shrink wrap.

Polyolefin – The term polyolefin can refer to a polyethylene or polypropylene plastic. For use in shrink wrapping, polyolefin shrink film differs substantially in characteristics from polyethylene shrink film. Polyolefin shrink film is quickly overtaking PVC as the most commonly used shrink film for retail packaging.

Polyolefin shrink plastic offers several benefits over PVC shrink plastic. A polyolefin shrink film is more shelf stable than PVC shrink wrap. It also offers better seals and less residue after seals are made on high-speed machines. One of the major benefits of polyolefin shrink film is FDA approval for direct food contact. Due to the chloride in PVC shrink film, it is not approved for direct food contact.

Polyethylene – Polyethylene comes in multiple variations. It is the most common plastic in the world. For shrink wrapping, polyethylene shrink film is most commonly used for heavier wrapping applications. For retail sales, polyethylene is often used for packaging cases of water bottles and canned goods. Retail polyethylene shrink wrap offers an excellent stretch rate and puncture resistance. The most common thicknesses used for retail sales is a 2-3 mil thickness.

Another very common use for polyethylene shrink wrap is industrial applications. Polyethylene shrink wrap is used for winterizing boats and other products. Most industrial polyethylene shrink wrap comes in very large and thick rolls. Rolls often range from 8-20 ft. wide and thicknesses are available from 6-12 mils. Most industrial polyethylene shrink wrap comes with UV additives to prevent the film from breaking down during outdoor exposure.

If you have any further questions about shrink wrap plastics, give us a call at 1-800-441-5090 or shop for retail shrink wrap packaging online at www.uspackagingandwrapping.com.

Wearable Shrink Wrap Machine Parts

It is common for modern machines in any industry to have wearable parts when used day in and day out. Proper machine maintenance helps to ensure machines last longer. A shrink wrap machine is no different. We have customers using our shrink wrap machines 24 hours per day. With this much usage there are common parts that wear faster than others.

In this post we are going to look at some common wearable parts on our L bar and I bar sealers. Keeping extra wearable parts on hand will help prevent a line shut down and production loss. We are going to look at wearable parts on sealers with sealing wires and sealers with micro knives.

The difference between a micro knife and a sealing wire can be seen in the images below. The major difference is the design of the wire and knife. A sealing wire is thinner and made for low to moderate production. A micro knife is made for all-day use and higher production levels.

Wearable Parts For Sealers w/Sealing Wires
Wearable Parts For Wire SealersFrom the Left: Wire Replacement, Fuse, Silicone Sealing Bar, 3/4 Inch Tape, 1/2 Inch Tape

Wire Replacement – The sealing wire is what heats up during sealing and makes the seal. A sealing wire is a lot like a wire filament in a light bulb. Eventually after enough usage it will need to be replaced. It is very common to replace sealing wires after a few thousand seals or less depending on the film being used. In the image below, the sealing wire is below the tape on the sealing bar.

Fuse – Like any electrical machine, shrink wrap sealers have fuses to protect them from electrical surges. Any sealer we sell uses easy-to-find electrical fuses found at most hardware stores.

Silicone Sealing Bar – The silicone sealing bar is at the bottom of a wire sealer. When the sealing wire is pressed on the the shrink wrap, the silicone bar is the bottom piece that the hot wire is pressed against. The silicone bar needs to be replaced when noticeable grooves develop in the silicone from the sealing wire. This often takes a very long time to develop if running the sealer on a low temperature. Hint: the silicone sealing bar can be turned over before purchasing a new one if one side develops grooves.

Replacement Tape – The most wearable item on a shrink wrap sealer. Teflon tape helps to protect the sealing wire from residue build up. Over time the film develops a black residue where being sealed. The Teflon tape is used to protect the wire from the residue. The tape should be replaced if it develops excessive residue build up or if it is burned through exposing the sealing wire.

Sealing Wire and TapeSilicone Sealing Bar

Wearable Parts For Sealers w/Micro Knives

Replaceable Parts For Band Ribbons

From the Left: Fuse, Transit Channel, 3/4 Inch Tape, 1/2 Inch Tape, Micro Knife

Fuse – As explained above, a fuse is found in most electrical devices. It protects the machines from electrical surges. All of our machines use easily accessible fuses that can be found at most hardware stores.

Transit Channel – A transit channel is made from porcelain and is used for positioning the micro knife. The transit channel has a small channel the size of the micro knife width. The knife is inserted and rests in the channel. Transit channels often only need to be replaced after several thousands of seals. An indicator of the need for a new channel is if the knife easily pulls out of the channel after making a seal.

Replacement Tape – For a shrink wrap sealer with a micro knife, Teflon tape is used as the material the micro knife is pressed against when making a seal. In the picture below you can see how the tape is used on the opposite side of the micro knife. We often recommend purchasing a ten yard roll of tape upon the purchase of a sealer with a micro knife. It is by far the most commonly replaced item on sealers with a micro knife.

Micro Knife – A micro knife is a thick piece of wire used for high output sealing operations. The micro knife is more durable and longer lasting that a traditional sealing wire. Micro knives can last tens of thousands of seals when properly maintained. A damp cloth used to wipe the knife at the end of each shift when the machine is unplugged tremendously lengthens the life of a micro knife. When a micro knife needs to be replaced, it will break or have too much residue build up on the knife to properly make seals.

Band Ribbon and Transit ChannelTeflon Tape on Shrink Wrap Machine

Anytime your businesses production depends on a shrink wrap sealer, having wearable parts on hand is recommended. The ability to quickly change wearable items eliminates unnecessary halts to production. We offer all wearable and non-wearable parts to the machines we sell. Call us at 1-800-441-5090 or shop online if you would like to purchase a shrink wrap machine from a company that can quickly provide parts and support if needed.

Benefits of an Automatic Stretch Wrap Machine

Making the decision to purchase an automatic stretch wrap machine can be a difficult one to make. They cost more than semi-auto machines, and both achieve the same end result. So what are the benefits of an automatic stretch wrap machine and how do you know if it will benefit your business?

The number one benefit of an automatic stretch wrap machine over semi-auto machines is efficiency. This article will help determine if an automatic stretch wrap machine is needed for your business and what benefits they may provide.

Production Indicators To Justify an Automatic Stretch Wrap Machine Purchase

  • Full time forklift operators
  • Forklift operators with idle time while pallets are being wrapped
  • Delayed outbound product shipments due to warehouse inefficiencies
  • Outdated stretch wrap machines
  • A dedicated warehouse worker having the job of running stretch wrap machines

Let’s look at the process of operating semi-auto machines vs. automatic stretch wrap machines.

Semi-auto Stretch Wrap Machine

  1. The pallet is placed on the turntable.
  2. The operator has to get off the forklift.
  3. The operator has to tie the film to the pallet load.
  4. If the machine has an auto photo eye the operator can push the start button and let the machine go to work/ if the machine does not have a photo eye the operator has to manually adjust the carriage up and down while the turntable is moving.
  5. Once the load is finished the operator has to cut the film and attach it to the pallet.
  6. The operator gets back on the forklift and removes the load from the turntable.

Automatic Stretch Wrap Machine

  1. The Pallet is placed on the turntable.
  2. The operator pushes a button on the wireless remote.
  3. The operator removes the load from the turntable when finished.

The ability to keep forklift drivers on the forklift is one of the major benefits of an automatic stretch wrap machine. An automatic stretch wrap machine allows operators to drop off the pallet load, push a button and go get the next load. By the time the driver reaches the machine with the next load it is finished wrapping.

Check out the video below for a demonstration of an automatic stretch wrap machine. We offer semi-auto and fully auto machines online at www.uspackagingandwrapping.com or you can call us at 1-800-441-5090 with questions or quote requests. Normal lead times range from 5-7 days of a completed order for our automatic stretch wrap machines.

Shrink Wrapping Chocolates

Product damage is a serious concern for anyone wrapping heat sensitive products such as chocolates. We often receive calls from confectioners concerned about packaging chocolates with heat shrink wrap. Since shrink wrapping requires heat to properly package products, melting is a legitimate concern. The good news is we have several chocolatiers as customers across the country using our shrink wrap machines with no melting. There are a few things to consider when looking at shrink wrap for packaging chocolates.

  1. Desired Type of Shrink Film – Different shrink films require different heat settings and exposure to heat for proper shrinking. The most common types of shrink wrap used to package chocolate are PVC and Polyolefin. For direct contact with the chocolate, polyolefin shrink film is required.

The required shrink temperature for a standard 75 gauge PVC shrink wrap is often between 250-270 degrees Fahrenheit. The product will often spend less than five seconds exposed to heat within the tunnel. A standard 75 gauge polyolefin shrink wrap often requires a heat setting of 300-350 degrees Fahrenheit with less than five seconds of exposure within the tunnel.

  1. Desired Thickness of Shrink Film – The most common thickness for both PVC and Polyolefin shrink film is 75 gauge. The 75 gauge shrink film is excellent for wrapping the vast majority of chocolate products.

The need for a thicker shrink film is often required because of larger heavier products or transportation stress after packaging. We do have a customer wrapping 20 and 50 pound bricks of solid chocolates that need to use a thicker shrink film. We also have customers that shrink wrap chocolates and handle the product multiple times after packaging. This can also require the use of a thicker shrink film. The use of a thicker shrink film requires longer exposure to heat.

  1. Type of Heating Element – Shrink wrapping requires the sealing of the open shrink film ends which does not cause melting. The process also requires heating of the shrink film to shrink it down to the product. This is the part of the process the can potentially cause product damage.

This rarely happens with the use of a shrink tunnel. Even thicker film requires a very limited time exposed to heat. The form of heating element often causing damage is heat guns. Heat guns are often used for lower output production levels. Depending on the user, packaging with a heat gun can expose products to heat up to one minute which can cause damage to products.

We shot a video packaging products with the 1519 shrink combo system to demonstrate to customers the length of time chocolates would be exposed to heat within a shrink tunnel. At the end of the video below, the operator removes the shrink film to show the chocolates within the package.

Shop all of our shrink wrap machines online at www.uspackagingandwrapping.com. If you have any further questions or concerns about shrink wrapping chocolates or any other heat sensitive products call us at 1-800-441-5090 and we would be happy to assist you.